In the competitive financial services marketplace, businesses need to stay ahead of the changing needs of their customers. Financial administration requires skilled professionals with well-developed analytical and decision making skills. At Josoft Technologies, our agents are trained to handle complex financial administration tasks. Most importantly, as an extension of your business and brand, our agents focus on establishing relationships with your customers
They include specific operational process reviews, Risk Control Evaluation and Self Assessments, Credit and Collateral Management, Data Integrity, Analysis and Validation, Business Continuity Planning, Capital Assessment and Risk Mitigation and Fraud Risk Assessment services.Through this process we can critically evaluate existing Risk Control Self Assessments (RCSA) already established and recommend and implement improvements.
Operational Risk Models are back-tested to determine predictive quality and stress-tested to provide a clearer picture of potential exposures and to verify compliance with industry and regulatory requirements.While risk management was once typically housed in finance departments, today’s businesses and governments face enterprise-wide risks around the environment, data protection, processes, and incomplete or biased information for decision making.For more complex financial tasks, our Finance Officers and Tier 2 agents provide extra assistance in locating and posting funds, settling disputes and directly handling escalated customer issues. Our risk management and fraud prevention program has received client recognition for monitoring the movement of funds and detecting financial abuse.