Kotak Mahindra Bank

 Home / Our Products / Kotak Mahindra Bank

Kotak Mahindra Bank

Project Name Kotak Mahindra Bank Inbound Customer Support Services
Project Description
Process Description: -Bank Based Customer Support Service Inbound
Work Description: - Bank Customer Support Services Voice - Inbound
Industry Vertical: - Customer Support, Level 1 Support
Contract: - 3 year
Seats Required Minimum Seats Allotted 50 Seats
Payout Monthly = 25K*50 Seats*3 Shift = 37.5 Lac(INR) (taxes applicable)
Type of Project Bank Customer Support Services Voice - Inbound
Turn Arround Time Shifts: - 8 Hour / 3 Shift, 24/7.
Contract 3 Year
Certifications Required
Documents/Certifications Required:-
1. Company Profile
2. Network Diagram
3. Technology details including Dialer/ACD
4. Centers photographs (Floor, Management area, IT/HR/Training Rooms)
5. Last 2 years Balance Sheet and Profit and Loss statement
6. Memorandum and Articles of Association
7. Director’s profile along with senior Management profile
8. (preferably in Telecom Vertical)
9. DOT Licenses (Domestic & International). Domestic is required.
10. STPI Registration (Optional)
Payment Frequency Billing Cycle: - Monthly
Business Procurement Fee 10 Lac Cash/DD at the Time Signup in the Bank Office Slot Booking Charges; 2 lac INR
Signup Place Kotak Mahindra Bank Corporate Office
Challenges faced Note: - The commercial terms are non-negotiable and who Interested Please Mail the Company Profile with LOI
Quick Contact
Call Back
Live Chat