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Indian Bank

Project Name Indian Bank
Project Description Center should have ability to handle inbound calls from across Maharashtra (using PRI-Tech)
Seats Required Center should have minimum 60 seats (50+10) and an ability to ramp up to 100 seats if required
Payout FIXED payment of Rs 17,000 per seat per month.
Type of Project Customer Service and Support Incoming Phone calls
Turn Around Time Center will get a 3 year service contract with the Domestic Bank Direct Sign Up
Technology used
Center should be able to recruit agents fluent in the following languages:
a. Marathi
b. Hindi
c. English
Certifications Required PVT.LTD/ OSP / DOT, STPI
Payment Frequency Every 30 Days
Training & Support Onsite “Hands On” Training
Advance payment No
Challenges faced Client needs to validate profile of center before going to sinup
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