BPOs Call Center Services: Voice and Non-voice Process in India

inbound-call-center-services

In this competitive world, companies are trying to decrease their cost of running call center services to increase the profits. In this effort to decrease costs in operations, all companies trying to find a BPOs company that can provide services in their  budget. For BPO services India is the best place, which offers efficient services at reasonable prices.

BPO call centers

Lead generation for business is one of the most important parts of BPO call centers, so for companies, make sure you are hiring a trusted and result oriented call center company those are specialized in these types of services.

 

Josoft Technologies is one of the famous names in the BPO market, they are standing in the market successfully to last more than 8 years and have 300+ customers. Josoftech, is offering both voice and non-voice BPO services such as call centers, form filling data entry, captcha typing and JPEG to doc conversions.

 

Josoft Technologies’s Inbound Call Center Services

  • Inbound Sales
  • Customer Services
  • Technical Support
  • Scheduling sales demos services
  • Dealer Locaters and Referral Services

Josoft Technologies’s outbound call center services

  • Telemarketing services
  • Market intelligence services
  • Direct mail follow-up services
  • Product sales
  • Sales lead generation
  • Customer satisfaction surveys

 

You can start a BPO call center service company with some basic technology – with a telephone and a computer. To understand the job and responsibilities  of a call center, firstly we need to understand the categorization on which contact centers are majorly divided which is between inbound and outbound call center.

Posted by: Anjni kr